Hit 100% HIPAA + OSHA completion across 11 clinics — without a dedicated L&D coordinator.
11-location dental group (DSO) · Healthcare back office. Annual HIPAA and OSHA training across 220 staff was tracked in a spreadsheet, completion sat below 70%, and surveyors had flagged two clinics in the prior 18 months. The DSO had no L&D coordinator and the office managers were drowning.
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